Medicine Use and Safety

Fidson aims to continuously ensure the safe and effective use of medicines as part of our responsibility as a wholly indigenous pharmaceutical company. We employ a multifaceted approach to developing quality medicines including collaborating with regulatory bodies and health and safety specialists to understand the pharmacokinetics, pharmacodynamics, therapeutics and adverse effects of the medicines.

All information relating to the pharmacokinetics, pharmacodynamics, therapeutics and adverse effects of our products are available in product inserts. Do well to read the information on the product packaging and insert before you use medicines. Wherever you have any difficulty understanding the information provided, please consult your physician or pharmacist immediately.

Alternatively, you can reach Fidson’s customer care representatives on 08077008888 or drop us an email at

Medicine Safety Education

It is important to note that ‘YOU’ play a major role when it comes to ensuring your own safety while taking any medicines. Discussing with health professionals such as doctor, pharmacists helps give them insight on what to prescribe and they in turn can guide you on how to take prescribed medicines appropriately.


  • Understand your own e.g. how you feel after taking a drug; known allergies and how you feel about coming to the hospital.
  • Share your medical history with your doctor or pharmacist, if you abused drugs or alcohol in the past or if you have any medical condition.
  • Let the doctor know if you have or have had any adverse reaction to any drug
  • Discuss any physical disability with your doctor, no matter how uncomfortable it be.
  • Observe results after taking a particular medicine and let your doctor know.

Optimising Benefits and Risks

Medicines have their benefits and risks; in as much as you can benefit from them you need to learn how to mitigate or avoid adverse reactions.


  • Be very observant to any slight changes that occur to you physically and emotionally
  • Communicate your observations (good or bad) to your doctor
  • If you notice any adverse reaction, seek the advice of a health professional immediately

Safety Use of Timeline

Fidson has an ethical and regulatory obligation to monitor the safety of medicines produced and sold throughout the lifetime of the medicine. In addition to stipulated guidelines set out by health and safety specialists and regulatory bodies, Fidson periodically conducts Post Marketing Surveillance (PMS) to ensure that products available for sale are suitable for use by the consumer.

Pharmaceutical products have batch details – manufacturing date, expiry date and batch numbers indicated on the product packaging – inner and outer.

Please carefully read the information related to batch details carefully prior to using any medicines. Refer to ‘the medicine use and safety page’ for more details.

Self Medication

Self-medication is the use of medicines without proper professional advice from your doctor or pharmacist. This has become common practice amongst people around the world, which has caused more harm than good.

The disadvantages of self-medication include:

  • Incorrect self-diagnosis
  • Delay in seeking appropriate medical advice when needed
  • Infrequent but severe adverse reactions
  • Dangerous drug interactions
  • Incorrect manner of administration
  • Incorrect dosage
  • Incorrect choice of therapy
  • Masking of a severe disease
  • Risk of dependence and abuse
  • Antimicrobial resistance – World Health Organisation defines antimicrobial resistance as the ability of a microorganism (such as a bacterium, fungus, virus or parasite) to resist the effect of medication previously used to treat an infection caused by that organism. When people use antimicrobial drugs at low doses and inappropriately it could make the microorganism develop resistance to the effect of the drugs. Counterfeit medicine also contributes to the problem of antibiotic resistance due to insufficient quantities of active ingredient in the medicine.


  • Consult a doctor before taking any medication
  • Always go for medical check-up so as to know your health status
  • If you’ve become addicted to self-medication, seek help through your doctor

Adherence to Dosage

Adherence means taking your drugs exactly as recommended on product packaging or as prescribed by your doctor. This includes taking the appropriate dose of medicine at the right time and adhering to special diet restrictions.


  • Listen carefully to instruction given by your doctor or pharmacist
  • Always carefully read instructions on medicine pack or prescriptions provided by your pharmacist
  • If you notice any adverse reaction, discuss with your doctor immediately
  • Set reminders for the time to take your medicines
Reporting Adverse Events

To report an adverse effect observed, please speak with your doctor or pharmacist. It is important to get the contact details of your doctor or pharmacist.

Alternatively, you can reach our customer care associates by telephone on 08077008888. To learn more visit our medicine use and safety page

Disposal of Medicines

Improper disposal of unused and used medicines and sharps can pose a lot of threat to the health of other individuals and the larger environment.

Unused/Expired Drugs
  1. All drugs should be kept in a cool environment and away from the reach of children
  2. If expired, dispose immediately
  3. For used drugs, dispose empty packaging immediately
  4. If disposing with household trash, do the following:
    1. Mix medicines (do not crush tablets or capsules) with an unpalatable substance such as dirt, kitty litter, or used coffee grounds
    2. Place the mixture in a container such as a sealed plastic bag
    3. Throw the container in your household trash
    4. Scratch out all personal information on the prescription label of your empty pill bottle or empty medicine packaging to make it unreadable, then dispose of the container.


Eye drops should to be discarded after 28 days of opening. This is because they have preservatives in them that ensure the eye drops are safe for a period of 28days after opening. If eye drops are used after they have been opened for a period of 28days, it could cause damage to the eye.


  1. Always record the date eye drops are opened and do not use them after 28 days
  2. Some eye drops now have longer expiry dates after opening – always check the packaging.
  3. Expired eye drops should be poured or squeezed out of the container – preferably in a sink or toilet, then dispose empty container in trash.


  1. If there is provision for burning, used vaccines can be burned
  2. Equipment used for vaccination, including used vials, ampoules or syringes should be disposed of by placing it in a proper, puncture-resistant ‘sharps’ box according to local authority regulations.
Sharps Disposal

When sharps such as needles, syringes and finger stick devices, infusion sets, connection needles/sets, auto injectors are not properly disposed, it can be very dangerous to the health of other individual that may come in contact with them.

How to dispose of sharps


  1. Place all sharps in a sharp disposal container immediately after they have been used
  2. Dispose of used sharps disposal containers

Counterfeit medicine is fake medicine. It contains the wrong or no active ingredient. They could also have the right active ingredient but at the wrong concentration. Such medicines are illegal and harmful to your health.

Fidson has put measures in place to help you distinguish between original and counterfeit medicines, including:

Mobile Authenticated Device or Service – MAS: On February 2, 2010 NAFDAC and Sproxil technology launched the NAFDAC MAS to put the power of product verification right in the hands of the consumer. Fidson has adopted the use of Mobile Authenticated Service on our anti-infective medicines to differentiate quality authentic anti-infective (antimalarial, antibiotic, antifungal, anti-protozoal) medicines and curb the use of counterfeit drugs in adherence with NAFDAC guidelines.


When you purchase our brand of antimalarial or antibiotic medicine, look for the scratch pad or the Sproxil label
Scratch the Sproxil label to reveal a unique 12 or 13-digit number
Then text the verification number to 1393
You should receive a response within seconds indicating that the product is genuine or not genuine
If no response is received then the product is fake
Please note that the text message is free of charge and the above instruction is on the label.

Patented manufacturing process: This process was adopted for Ciprotab soflet. Soflet gel cap is a unique, patented manufacturing process that enrobes tablets with a gelatin film, resulting in a one or two-toned colour dosage form that can be easily printed on, offering distinctive product differentiation. Patent technology is difficult to mimic, providing easy recognition of tampering. It is the first Ciprofloxacin Soflet in the world and available in Nigeria through Fidson Healthcare Plc.

You can also see page for articles on Counterfeit medicines in Nigeria: Counterfeit Drugs: Nigeria not out of the woods


A short video showcasing the epidemiology or cases of counterfeits and how it has affected Nigerians and people in other parts of the world.

Then advise them to purchase medicines in a trusted pharmacy outlet, let them know the importance of scratching the pin or verification number indicated on the pack and sending it to the number indicated.

A list of retail pharmacies and distributors should be indicated to showcase where drugs can be obtained.



1. MAS- Mobile Authentication Service
2. MAD- Mobile Authentication Device
3. PMS- Post Market Surveillance
4. NAFDAC- National Agency For Food and Drug Administration and Control


  1. Abuse- Substance abuse refers to the harmful or hazardous use of drugs which could to dependence.
  2. Adverse effects/reaction- It is an undesired harmful effect resulting from a medication.
  3. Allergy- Allergies, also known as allergic diseases, are a number of conditions caused by hypersensitivity of the immune system to something in the environment that usually causes little or no problem in most people.
  4. Dependence- Is an adaptive state that develops from repeated drug administration, and which results in withdrawal upon cessation of drug use
  5. Disability- Is an impairment that may be cognitive, developmental, intellectual, mental, physical, and sensory or a combination of all them.
  6. Drug inserts- is a document provided along with a prescription or over-the-counter medication to provide additional information about that drug.
  7. Drug interactions- A drug interaction is a situation in which a substance (usually another drug) affects the activity of a drug when both are administered together. It could either increase the drug’s effect is or decrease the drug’s effect or a new effect can be produced that neither produces on its own.
  8. Expiry date-It is the date after which a drug might not be suitable for use
  9. Hereditary- It means when a medical condition is passed on from parents to offspring
  10. Hypersensitivity- There are undesirable reactions produced by the normal immune system, including allergies and autoimmunity.
  11. Medical condition- It is any illness, injury or disease
  12. Mitigate- To lessen or make something less severe
  13. Pharmacodynamics- It is study of what the drug does to the body. The biochemical and physiologic effects of drugs.
  14. Pharmacokinetics-It describes what the body does to a drug, refers to the movement of drug into, through, and out of the body.
  15. Prescription- an instruction written by a medical practitioner that authorizes a patient to be issued with a medicine or treatment.
  16. Self-diagnosis- Is the process of identifying, medical conditions in oneself
  17. Side-effects- There are effects expected after taking a drug. They can be sometimes beneficial but necessarily gentle.
  18. Therapeutics- The branch of medicine concerned with the treatment of disease and the action of remedial agents.
  19. Unpalatable – inedible substance